FAQ
Is all Verbois furniture made in Quebec?
– Yes! All our furniture is designed and manufactured at our factory in Rivière-du-Loup, with local pride and great respect for the material.
Can I customize the finish of a piece of furniture?
– Absolutely. Verbois offers several customization options (wood species, stain colors, sizes, leg types, etc.). Visit the product page to discover the available choices.
Do you offer custom furniture?
– We offer great flexibility, but we do not offer fully custom manufacturing. Contact us to see if your request can be made from our existing range.
How do I maintain my Verbois furniture?
– Use a soft, damp cloth and a soft soap. Avoid abrasive products.
For more details, see our care guide.
Is your furniture guaranteed?
– Yes. Verbois offers a 10-year limited warranty against manufacturing defects.
See our warranty policy here for more information
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Can I buy directly from Verbois?
– We do not sell directly to consumers. To purchase Verbois furniture, visit one of our retail partners. See the “Find a Store” section for the complete list.
How can I make a complaint or report a problem with my furniture?
– If you purchased from a retailer, contact them first. They will connect you with our team. If you are a partner or retailer, you can contact our customer service directly.
Why does the color of my walnut furniture change over time?
– Walnut naturally oxidizes in the light, which can cause its color to change to more golden or lighter tones. This is a normal process that gives the wood a beautiful, unique patina.
Why are there differences in color between walnut pieces?
– Walnut is a wood rich in natural contrasts. Variations in color and grain are part of its charm—each piece of furniture is unique.